- info@fly2galicia.com
Last updated: August 2026
The controller of personal data collected through Fly2Galicia is:
AVIATION & MOBILITY SERVICES GROUP, S.L.
Trading brand: Fly2Galicia
Tax ID (NIF): B26630483
Registered office: Plaza de la Quintana 3, 15704 Santiago de Compostela, A Coruña, Spain
Email: info@fly2galicia.com
Personal data will be processed in accordance with Regulation (EU) 2016/679 (“GDPR”), Spanish Organic Law 3/2018 and other applicable data-protection legislation.
Depending on the services used, we may process:
Full payment-card information may be processed directly by payment service providers and may not be stored by Fly2Galicia.
Where a customer books for another person, the customer confirms that they are authorised to provide that passenger’s personal information and undertakes to inform them of this Privacy Policy.
Personal data may be used to:
Manage bookings and flights, including reservations, confirmations, check-in, seats, baggage and ancillary services.
Perform the contract, including facilitating the air transport purchased.
Provide operational communications, including schedule changes, delays, cancellations and other travel information.
Provide customer service, including enquiries, requests, complaints, incidents and refunds.
Comply with legal obligations, including disclosure to border, immigration, customs, aviation, tax, police or other competent authorities where required.
Prevent fraud and ensure security, including protecting transactions, customers and information systems.
Operate loyalty services, including points, status levels and benefits.
Send marketing communications where consent or another lawful basis exists.
Passengers may withdraw marketing consent at any time.
Operational messages relating to an existing booking are not marketing communications and may continue to be sent.
Processing may be based on:
Where necessary to provide a service, personal information may be shared with:
Only data necessary for the relevant purpose will be shared.
Where a flight is operated by another air carrier, passenger information necessary to perform the flight and meet safety and legal requirements will be provided to that carrier.
Where FLYYO S.R.L. operates the flight, information may be provided to FLYYO for passenger manifests, check-in, boarding, baggage, special assistance, safety and compliance purposes.
For certain processing activities performed pursuant to its own legal obligations, the operating carrier may act as an independent data controller.
Certain services, particularly special assistance, may require information concerning a passenger’s health.
Such information will only be processed where a valid legal basis exists and where necessary to provide the requested service or comply with legal requirements.
Some service providers or recipients may be located outside the European Economic Area.
Where personal information is transferred internationally, Fly2Galicia will implement the safeguards required under the GDPR, including adequacy decisions or European Commission Standard Contractual Clauses where applicable.
Information will be retained for as long as necessary to manage the contractual relationship and subsequently for applicable legal, tax, accounting and claims limitation periods.
Information processed solely for marketing purposes will be retained while a lawful basis exists or until consent is withdrawn or the individual objects.
Fly2Galicia implements appropriate technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, disclosure or destruction.
No Internet-connected system can, however, guarantee absolute security.
Subject to applicable conditions, individuals may exercise their rights to:
Requests may be sent to:
info@fly2galicia.com
Additional information may be requested where necessary to verify the applicant’s identity.
Individuals may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) if they believe their personal data has not been processed in accordance with applicable law.
The website may use cookies and similar technologies.
Where legally required, non-essential cookies will only be installed after consent has been obtained.
Further information should be provided in Fly2Galicia’s separate Cookie Policy.
Personal information concerning child passengers may be processed where necessary to manage their booking and transportation.
Where consent is required for a specific processing activity, applicable rules concerning minors and parental or legal representation will apply.
Fly2Galicia may update this Privacy Policy to reflect legal, technological or operational changes.
The current version will be made available on the website.
