- info@fly2galicia.com
Last updated: August 2026
This website and the services marketed under the Fly2Galicia brand are managed by:
AVIATION & MOBILITY SERVICES GROUP, S.L.
Tax ID (NIF): B26630483
Registered office: Plaza de la Quintana 3, 15704 Santiago de Compostela, A Coruña, Spain
Registered with the Commercial Registry of Santiago de Compostela, Volume 1000465462266, Sheet SC-54313, Entry 1.
Email: info@fly2galicia.com
Hereinafter, “Fly2Galicia”.
Fly2Galicia is a commercial brand through which air transport and travel-related services are marketed.
Flights marketed under the Fly2Galicia brand may be operated by duly authorised third-party air carriers. The operating air carrier will be identified during the booking process, in the booking confirmation or travel documentation, or as otherwise required by applicable law.
Where a flight is operated by FLYYO S.R.L., FLYYO shall be the operating air carrier and the carriage shall additionally be subject to the carrier’s General Conditions of Carriage and applicable law.
These Terms govern access to the Fly2Galicia website and the purchase of flights and ancillary services.
By making a booking, the customer acknowledges and accepts these Terms, the conditions of the selected fare, applicable baggage and check-in rules, the General Conditions of Carriage applicable to the flight, the Privacy Policy and any specific conditions displayed during booking.
A person booking on behalf of other passengers is responsible for communicating the applicable conditions to them.
A booking is confirmed once payment has been successfully completed and confirmation has been issued.
Customers must immediately verify passenger names, dates, flights, routes and services.
Passenger names must correspond to the travel document used for the journey.
Fly2Galicia may offer different fare families including Economy Go, Economy Plus, Economy Premium and Business Premium.
Unless otherwise stated during booking:
Economy Go and Economy Plus: changes permitted up to 24 hours before departure for €60 per passenger and sector plus any fare difference.
Economy Premium: the first change fee is waived up to 24 hours before departure; any fare difference remains payable. Subsequent changes cost €60 plus any fare difference.
Business Premium: one change is permitted without a change fee up to 2 hours before departure, subject to any fare difference. Subsequent changes cost €60 plus any fare difference.
If the new fare is lower, the difference will not normally be refunded unless expressly stated otherwise.
Unless mandatory law provides otherwise, Economy Go, Economy Plus and Economy Premium fares are non-refundable.
Business Premium may be cancelled up to 4 hours before departure, with the eligible amount returned as Fly2Galicia credit or a voucher in accordance with the applicable fare conditions.
Statutory passenger rights arising from cancellations, significant delays or denied boarding remain unaffected.
The total mandatory price, including applicable taxes and charges, will be displayed before purchase.
Optional services will be shown separately.
Payment must be made using an accepted payment method. External payment service providers may process payment information in accordance with applicable law.
Where offered, Fare Lock may allow a fare to be held temporarily.
Unless otherwise indicated during booking, Fare Lock costs €6 and holds the fare for 24 hours.
The Fare Lock fee is non-refundable.
Online check-in will generally be available from 7 days until 4 hours before departure.
Between 7 days and 24 hours before departure, passengers whose fare does not include seat selection may be required to purchase a seat in order to check in.
From 24 hours until 4 hours before departure, a random seat may be assigned free of charge where applicable.
Airport check-in normally opens 2 hours before departure and closes 40 minutes before scheduled departure, unless a different deadline applies at a particular airport.
Boarding may close approximately 10 minutes before departure.
Depending on the fare purchased, cabin baggage may include:
Final acceptance in the cabin remains subject to aircraft capacity, operational and safety restrictions and instructions issued by the operating air carrier.
Economy Premium generally includes one checked bag up to 20 kg.
Business Premium generally includes two checked bags up to 20 kg each.
The baggage allowance displayed in the passenger’s booking shall prevail where different.
Seat selection may be included in certain fares or purchased separately.
The operating air carrier may change seat assignments where required for operational or safety reasons.
Passengers occupying emergency-exit seats must satisfy all applicable safety requirements.
Infants under two years of age travelling without their own seat will generally be charged 10% of de adult fare, unless a different amount is displayed during booking.
Specific documentation and safety requirements may apply.
Fly2Galicia may arrange for flights to be operated by licensed and duly authorised air carriers.
Passengers will be informed of the identity of the operating air carrier as required by applicable law.
Where FLYYO S.R.L. operates the flight, matters directly concerning aircraft operations, safety, acceptance of passengers and baggage, conduct on board and carrier liability shall be governed by FLYYO’s applicable General Conditions of Carriage and applicable law.
Schedules may change due to operational, meteorological, safety, air traffic control or other circumstances.
Fly2Galicia will use the contact information provided in the booking to communicate significant changes.
Passengers are responsible for providing accurate and up-to-date contact information.
Passengers retain all mandatory rights available under applicable legislation, including, where applicable, Regulation (EC) No 261/2004 concerning denied boarding, cancellations and long delays.
Nothing in these Terms limits mandatory consumer or passenger rights.
Fly2Galicia may offer services supplied by third parties, including insurance, accommodation, ground transport, parking or other travel services.
Where a third party is identified as the supplier, that supplier is responsible for providing the relevant service under its applicable terms.
Users must use the website lawfully and must not interfere with its security, operation or availability.
The website’s trademarks, designs, logos, texts, images and other content are protected by applicable intellectual and industrial property laws.
Fly2Galicia trademarks and brand assets may not be used without prior authorisation.
Personal data is processed in accordance with the Fly2Galicia Privacy Policy and applicable data-protection legislation.
For booking enquiries, customer service or complaints:
info@fly2galicia.com
Fly2Galicia may update these Terms as required by legal, commercial or operational changes.
The version generally applicable to a booking will be the version in force when the booking was made, without prejudice to mandatory legal changes.
These Terms are governed by Spanish law, without prejudice to mandatory consumer and passenger protection rules.
Consumers may bring proceedings before the courts having jurisdiction under applicable law.
